Skip to main content

Security as 'Product'

One of the (many) challenges that attracted me to a role within Information Security was to seek a way of better integrating and aligning the benefits of both amazing products alongside amazing information security.

Now, 'amazing' security need not require multi-million $ appliance-level technology or investment, but should be sat close to the edge of the trail-blazing curve from both an AppSec and InfoSec standpoint both through practices, culture and attitude.

What do I mean?

Well, right now I'm not 100% certain, hence this blog post (I'm looking for ideas and validation/criticism) but here's the concept:

What if Security itself became a 'Product' for the business much like any other they produce?

Or perhaps - but I am shying away from the idea for a few reasons I'll explain - a set of features/requirements that are baked in to every product we release?

Sure, best practices and ISMS frameworks mandate/dictate what 'best practices' look like, but there is something deeper and more resonant that I think they miss - especially when 'regulation' isn't the reason to include a feature, for example password complexity on consumer accounts.

The example I've been using lately is the concept of 'time travel' and the fact that customers may not realise they want the e-retailers they choose to do business with to be 'time travel aware':

By this I'm thinking of a scenario where the consumer is shown (via application logs to a SOC) to login from IP X (let's say found to be based in Paris) but then 5 minutes, and hour, or perhaps 3 later from IP Y based - say - in Vietnam...or China...or Indonesia. Time travel. They sure didn't jump on a jet and buy a widget from you in that time. Nor did they likely choose to VPN to that location and then loop back and browse our sites.

Now, ask a consumer if they'd like this functionality within the products they use...and I'd guess they'd say 'yes' - it seems like a sensible way of detecting someone 'rattling the lock' of the retailer's security practices. But until asked they probably didn't know they needed, or even expected this product/feature.

Often - and in light of well-publicised recent industry breaches - I feel it's fair to say that consumers don't always know or are able to articulate what these Product features would be that would help keep them and their data safe and warm in the vaults of their trusted retailer. They DO care, but they may have expectations they've simply assumed we all follow.

So this is where 'Security as a Product' comes from in my mind. Security doesn't sit on the periphery of 'Product'. nor the same for 'Engineering' as its own entity. Instead Security becomes a product (or perhaps a set of tailored features?) with a assigned Product Owner ensuring that the best interests of the product are always represented from a Security perspective. Perhaps part of Site Reliability Engineering?

Yes, you can argue it's just a twist on, or perhaps explicit part of, what a CISO's role is. However the reality is that the CISO is usually only one person with a constrained team, and conversely the product-set a wide ranging catalogue too large to manage day to day at the level I'm trying to convey in this thought piece.

The diversity of Products requires dedicated care and attention - and a vanilla set of requirements from 'Security' are hard to whitewash across all in the same way...and, too, are unlikely to be applicable to all and potentially even damage the Products, UX and ultimately the business.

So that's where my head is at right now - Security as a Product - I'd welcome thoughts, feedback, criticism.

Comments

  1. Security as a product is an interesting concept. I think one of the main issues I see is the security team investing in excellent technical solutions which are by passed by the business functions. Recently there has been a shift to the value of integrated solutions from point concepts. But for the business lines to buy in we need to design these with user experience in mind. There is no point investing in the best solutions the market has to offer if these aren't intelligently designed from a security and user experience perspective. Maybe changing to the product view could drive this forward. Susanna Holden (Harper) IBM UK Ltd

    ReplyDelete

Post a Comment

Popular posts from this blog

Designing a GDPR-compliant consent workflow for eCommerce

It's been quite a journey for me, to date, as I find my way along the twisty path that is understanding GDPR.

Through attempting to better understand what 'compliance' for the Photobox Group looks like, and in a renewed attempt to better understand its likely impact upon us, something I've found hard to find are good examples of 'GDPR compliant' user interfaces for eCommerce around the provision of user consent.

Ultimately we need to ensure that for each and every GDPR-relevant interaction our brands have with our customer's data, we have their appropriate consent.

The question is, how granular the explicit Opt-In requirements need to be?

The ICO does a good job of publishing high-level 'consent guidelines' as below:
Explicit consent requires a very clear and specific statement of consent. Keep your consent requests separate from other terms and conditions.Be specific and granular. Vague or blanket consent is not enough.Name any third parties who wi…

My first month as a CEO...in numbers

It's been a busy few months as I moved from a wonderful few years spent with the Photobox Group to becoming Chief Executive for Conosco.

Playing to my 'purple' nature, here are some simple numbers to tell the tale of my first month as a CEO:
1 - organisational restructure0 - resulting redundancies4 - new members appointed to a newly-created Leadership Team spanning the UK and South Africa1 - tailored leadership skills course completed by the new Leadership Team20 - minutes that each leadership team member was asked by me to spend completing a self-analysis questionnaire~0 - the number of cynics asked to engage with the exercise1 professional lifetime - the time that the positive impact the individual questionnaire results that were presented to them will last on each of them (ask them, they agree.)62 minutes - the time it took us to escape from 'Escape Rooms' in London32 - the floor we ate lunch at in the Shard where we celebrated our offsite as a new Leadership te…

The 'Big Five' behaviours - Building and maintaining a values-led business culture

Business culture is a topic that I frequently see popping up on my LinkedIn feed, and something I'm deeply passionate about.

Many of us have read the famous Netflix slide deck that describes their own business culture, and even last night whilst digesting the day's technology news I read an analysis of Bezos' meeting culture in a digital broadsheet.

For my business - Conosco - the culture I joined and the culture I knew that I would be proud to lead and be associated with, have maintained a high position in my everyday thoughts whether on my morning drive to work, walking through the streets of London at lunchtime or sitting with my young children as they fall asleep at night after their bedtime story.

Having just spent a week with our teams based in South Africa, it's become ever more apparent to me that a relatively small number of leadership values and habits can help to drive what I feel are the most valuable team member behaviours to support our business culture.